We operate as a fully remote company, which means our team is located in various countries around the world, predominantly in America, Europe, and Asia! This diverse global presence enriches our design and creativity with a wide range of perspectives and criteria.

We’re all about chasing perfection, and honestly, that’s a big part of what makes us stand out. You’ve got the freedom to make all the tweaks you want to ensure your design matches your needs, but most importantly, that you absolutely adore it!. Just remember, during the design phase, you can make changes as long as they don’t go beyond 60% of the original design. This rule doesn’t apply once you’re in the development stage.

If the design isn’t perfect yet, just tell us what needs fixing, and our designers will make the adjustments pronto. You’ve got unlimited revisions for every project, so we’ll keep at it until you’re completely satisfied. Just remember, during the design phase, you can make changes as long as they don’t go beyond 60% of the original design. This rule doesn’t apply once you’re in the development stage.

Once we kick off your project, our project manager will create a timeline for it. You’ll be notified each time there’s progress on it.

Not an issue; we can design a tailored plan specifically to meet your company’s needs.

Articulating your ideas clearly through a brief can be a bit complex, but our project manager is available to assist you in clarifying your thoughts. They can provide creative references, ask questions, and offer ideas that can enhance your requirements. So don’t worry! We are in this boat together.

Customer support and communication are among our most important features. We’ve assigned a dedicated account manager to assist you whenever you require help. Should you have any inquiries or concerns, just send an email to your account manager, and they will promptly address your queries. Our team typically responds within a timeframe of 12 to 24 hours.

Currently, we do not provide phone support for individual projects. Nevertheless, you have the option to schedule a call with us whenever you require assistance.

We do not use templates, that’s a big part of what makes us stand out, all designs are completely tailored to your specific requests, brand identity, or target audience. Your website will be one of a kind. On occasions where it aligns with the project’s objectives, we might integrate stock assets

After selecting a plan and clicking “Get Started,” our account managers will reach out to you via email. They will provide a personalized consultation to confirm that the chosen plan aligns with your requirements. Additionally, they will explain our workflow processes and Service procurement policies.

Once you’ve figured out the right plan for you, we’ll give you some payment choices so you can pick the one that works best for you.

Yes, you will own the website once it’s developed, and we will provide you with a zip file containing your website.

We’re here to assist you from Monday to Friday, and we’re mindful of time zones to make scheduling easier. If you’re in the Americas, we’re happy to set up meetings between 7 am and 12 pm-ET to accommodate your schedule. For those of you in Europe or Asia, our meeting slots are open between 10 am to 16:00-CEST. Just keep in mind that any inquiries received after 12 pm-ET on Fridays will be given our full attention on the following Monday. We’re excited to work with you and make sure everything goes smoothly!

No, you’re not locked into a long-term contract with us. It’s one of our benefits! If you’ve hired us for website design and development, it’s a one-time payment. And if you’ve got a monthly web maintenance plan, you only pay for the months you actually use the service. Plus, you’re free to cancel it whenever you like.